Frequently asked questions

We’re located at 59 Cunningham Street, Northcote, 3070-right in the heart of Melbourne’s coolest suburb (yes, we might be biased!).

Most people prefer to pick up their equipment on Thursday between 3:30pm – 8:00pm, giving them plenty of time to set up without the stress of a last-minute pickup on event day. We’re totally fine with this as long as the gear isn’t already booked for someone else—just check with us!

For returns, we don’t accept drop offs on Sundays, so you’ll need to bring the equipment back on Monday or Tuesday between 3:30pm – 8:00pm.

If you need a different arrangement, just hit us up—we’re usually pretty flexible and can often make most things work!

Our standard hire period is 24 hours, but we’re pretty flexible. If you’re only using the equipment for one night, we often let you keep it for the whole weekend at no extra charge—because we’re cool like that.

For longer bookings (a week or more), just hit us up, and we’ll hook you up with a sweet deal. If we ever need the gear back sooner, we’ll let you know at the time of booking!

Indeed! If you can’t swing by to pick up or drop off the gear yourself, we’ve got you. We offer delivery and pickup services for an additional fee, starting at $80 per way within business hours. Need it delivered at a specific time? Let us know, and we’ll do our best to accommodate.

Yes! If you need hands-on help, we offer setup and pack-down services for an additional fee, depending on the complexity of the setup. Just let us know what you need, and we’ll sort it out.

If you’re picking up the gear and setting it up yourself, we won’t be able to set it up for you—but don’t stress! We provide setup manuals with easy to follow instructions, and if you get stuck, we’re just a phone call (or FaceTime) away.

Totally! Our setup manuals are designed for beginners, with step-by-step instructions and clear pictures. If you hit a snag, give us a call, and we’ll walk you through it—no extra charge!

Just bring along your current Australian Driver’s Licence and a Debit/Credit Card for identification. Without these, we won’t be able to release the gear to you.

Most of our gear will fit into a standard sedan, except for bulky subwoofers. If you’re unsure, give us a shout, and we’ll help you figure it out.

For events under 100 people or regular-sized rooms, two 15″ speakers should do the trick. Need more guidance? Give us a ring!

We’re here to help! Reach out, and we’ll create a package to suit your event needs.

Go to our website, select the gear you need, and email it to confirm. We’ll review your request and contact you to finalise the details.

We’ll do our best to accommodate changes, whether you need to add items, switch gear, or adjust your rental period. Just give us a heads-up as soon as possible.

Absolutely! Give us a call if you need to extend your rental. We’ll sort you out at a daily rate, subject to availability.

What happens if the equipment is damaged during my rental?

Accidents happen; we get it. If the gear gets damaged, let us know right away. Depending on the damage, a fee may apply for repairs.

Our gear is pretty versatile, but rain and electronics don’t mix. Keep everything under cover unless you’re using our waterproof lights.

It’s best to stick to the agreed-upon return time, but if you’re running behind, just give us a heads-up. We’ll work something out as long as the gear isn’t booked for someone else. We’re the friendliest of people, after all!

Our full production service is your one-stop solution for event success. We cover everything from PA systems to lighting, truss systems, microphones, staging, band equipment, mixers, and more. Our expert team, including sound engineers and lighting technicians, will be on-site to set up, operate, and ensure a seamless event experience.

Setup time varies based on your event’s size and complexity. Smaller gigs might take 2-3 hours, while larger ones could need up to 5 hours plus additional time for sound checks. Once we know your venue and equipment needs, we’ll give you a clear idea of setup time.

Yes! Our services are flexible and scalable to suit events of any size. Whether it’s an intimate gathering or a large-scale production, we tailor everything to what you need, ensuring optimal sound and lighting for your venue.

Yes, our dedicated technicians, including sound engineers and lighting operators, will be present throughout your event. They’ll handle all technical aspects, from sound checks and mixing to lighting adjustments, ensuring professional quality and performance from start to finish.

For bookings with our Funktion-One systems, our audio technicians will continuously monitor and fine-tune the setup for exceptional sound quality. For other gigs, our sound techs will conduct thorough sound checks and stay vigilant by the mixer, ensuring perfect levels and preventing any pesky feedback issues.

Definitely! We can set up everything for you, but your sound engineer should be present to oversee the process, especially setting up the mixer. While we’ll be available to assist, you’ll need to rely on your sound engineer for troubleshooting if any issues arise when we’re not on-site.

When you book a DJ package with us, you’ll get:

• Pioneer DJ Decks & Table
• 2x 15″ Speakers on Stands
• DJ Lighting (a mix of Derby Lights, Par Can’s, and Lasers)
• Smoke Machine (if the venue allows)
• Wireless Microphone

Just provide a space of about 3m x 2m and two power points. Need more for a bigger crowd? Add subwoofers or extra lights! Reach out via email or phone to discuss your event needs.

Our standard DJ package covers up to 5 hours, typically from 7 pm to midnight. Need them to spin longer? Extra hours are $150 each. For custom quotes, shoot us an email with your event details!

Our wedding package starts at $2000 for 5 hours, excluding MC services. If you want the DJ to MC your formalities, like introductions and the first dance, it’s an additional $400. Or, consider tapping a friend or family member to MC while we keep the tunes going!

Completely! Share your style with us via a Spotify playlist. We’ll curate it, ensuring the tunes are ready to rock your event. Typically, 30-40 songs should cover it.

Our standard lighting is the Chauvet Gigbar Move Party Bar—a versatile 6-in-1 light. Want to level up? We offer moving head lights, powerful lasers, and more. Call us to discuss your event for the perfect setup.

A smoke machine sweetens the light show by creating stunning visual effects. It’s safe—just water vapour and glycerine. Most venues allow it, and it rarely triggers fire alarms.

Expect the DJ 60-90 minutes before your event. Factors like setup complexity or traffic may affect arrival time.

Yes, a $250 deposit secures your DJ. It’s refundable with over 30 days’ notice. The balance is due before the event. You can pay via EFT the week prior or cash on the night of your event if it’s easier.