Privacy Policy
Updated on 30/01/25
Who we are
Jungle Audio (referred to as “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with the Australian Privacy Act 1988 and Australian Consumer Law.
1. Information We Collect
When you engage with Jungle Audio, we may collect the following personal information:
- Contact Information: Name, email address, phone number, and physical address.
- Event Details: Information about your event, including date, location, and equipment requirements.
- Payment Information: Payments are processed via bank transfer, Square (for in-person and phone transactions), and WooCommerce (for online Visa/Mastercard payments). We do not store payment details ourselves.
- Website Usage Data: Cookies and analytics tracking data to improve website performance and user experience.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process bookings and rentals.
- To provide customer support and respond to inquiries.
- To improve website functionality and SEO through analytics.
- To comply with legal obligations and security measures.
We do not use your email or personal details for marketing or newsletters.
3. Sharing of Personal Information
We do not share, sell, or distribute your personal information to third parties. The only exceptions include:
- Third-party payment processors (Square and WooCommerce) for secure transaction handling.
- Website analytics providers (Google Analytics, when implemented).
- If required by law or to protect our legal rights.
4. Data Security & Storage
We take reasonable measures to protect your personal information from unauthorised access, misuse, or disclosure. Customer information is securely stored on WooCommerce (cloud-based platform).
5. Your Rights & Choices
You have the right to:
- Request access to the personal data we hold about you.
- Request corrections or updates to your information.
- Request removal of your personal data from our system by contacting us.
To exercise any of these rights, please email alec@jungleaudio.au or call 0433 514 450.
6. Cookies & Tracking Technologies
Jungle Audio uses cookies to enhance website performance and user experience. We collect anonymous data for analytics and SEO purposes.
- What cookies do: Improve navigation, track website interactions, and optimise performance.
- Google Analytics: We use Google Analytics for tracking user interactions.
By using our website, you consent to the use of cookies. You can disable cookies in your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us at:
Email: alec@jungleaudio.au
Phone: 0433 514 450
